• Account Information
  • How Do I Access My Account Information?
  • Forgot Your Username or Password
  • How Do I Update My Account Information?
  • How Much May I Borrow?
  • How Much Have I Borrowed?
  • Types of Loans We Offer
  • How Do I Make a Payment?
  • Delinquent Accounts
    • What If My Account Becomes Delinquent?
    • Fee Structure
      • The Student Loan People
      • Presbyterian Church (USA)
    • Consequences of Default
  • Payment Plans
    • The Student Loan People
      • Income-Sensitive
      • Extended Repayment
      • Income Based Repayment
  • Fees and Other Costs
    • The Student Loan People
• Update My Account
  • New Address
  • New Bank Account
  • Name Change
  • New Telephone Number
  • New Employment Information
  • New E-mail Address
  • School Status
  • Employed/Unemployed
  • Reference Information
• Repayment
  • Payment Plans
    • FFELP Loans
  • How to Make a Payment
    • How to Pay on a Specific Loan or Group
    • How Payments Are Applied
    • When Does Repayment Start?
    • Payment Options
• Deferment
  • Definition
  • Common Features
  • Eligibility
  • Interest During Deferment
  • Payment During Deferment
  • What to Expect
  • KHEPAY
• Forbearance
  • Definition
  • FFELP Qualification/Limitations
  • Interest During Forbearance
  • How to Apply/Renew
  • Payments During Forbearance
  • KHEPAY During Forbearance
• Incentives
  • The Student Loan People
    • Auburn University
      • BestStart
      • BestGRAD
      • BestPLUS
      • Consolidation
    • The Student Loan People (excluding Auburn University)
      • BestStart
      • BestGRAD
      • BestPLUS
  • Federal Loan Forgiveness Programs
    • Childcare Provider Loan Forgiveness
    • Teacher Loan Forgiveness
• Interest Rate and Tax Information
  • Interest Rate
    • FFELP Subsidized
    • FFELP Unsubsidized
    • Private Loans
    • How Is Interest Calculated?
  • Interest Incentives
  • Tax Deductibility
    • Explanation